All personal details supplied to N Scale Kits
are kept totally confidential
and will not be shared with any other party.
To allow us to deliver your order efficiently and for your convenience
in reordering we collect the following details from you when you place your order:
your name, address and delivery address
your e-mail address (your order confirmation is sent here) and telephone number
whether or not you wish to receive more information from N Scale Kits
We may approach a credit reference agency to verify your address.
We will use your email address to contact you with notifications of any change in
our terms as well as any customer service issues on your order. If you currently
receive mailings from us and no longer wish to do so, you can opt out by
mailing N Scale Kits
You have a right of access to all information we hold about you. If you wish to
please contact us at
N Scale Kits, Minster Chambers, Church Street,
Southwell, Nottinghamshire NG25 0HD UK
Cancellations and Refunds
Damaged, Faulty Goods or Incorrect Delivery of Goods
Customers are requested to carefully check all goods immediately after delivery.
Should a kit be damaged in delivery, found to be incomplete or faulty
we will be happy to offer a replacement or refund.
Notification must be given to us by email, mail or telephone
within 7 working days of delivery.
Cancelling your order For your complete peace of mind, you may cancel your order
within 7 working days of receipt of goods.
A refund excluding delivery charges will be given,
provided that the kit remains in good condition and that the request
to cancel is received in writing by Peter Harris,
N Scale Kits, Minster Chambers, Church Street, Southwell,
Nottinghamshire NG25 0HD UK or emailing
Any cancelled order will be refunded within 10 days of the
receipt of the returned kit.